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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tony Meyers

August 15, 2024

5  out of  5
rating by Tony Meyers
"Mary Goldberg was very helpful and displayed excellent customer service."
We responded:
"Hey Tony, Thanks for the awesome review! I'm glad Mary was able to help you out and provide excellent customer service. We appreciate your feedback and look forward to assisting you with any future needs. - James Clark - State Farm Insurance Agent, Columbia, MD"
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Jasmine Brewer

July 2, 2024

5  out of  5
rating by Jasmine Brewer
"James was absolutely great! I normally dread talking with agents who typically try to upsell you and push products on you. James listened to what I wanted and made suggestions on items I might be interested in adding to my homeowner and auto policies but he left the decision to me with no pressure. Within less than 24 hours, I'm saving a nice penny (on both policies) and I now feel more confident in a business that's helping me protect my assets. I strongly recommend others check out James and his team for your insurance needs."
We responded:
"Thank you, Jasmine, for sharing your experience! I'm glad you found our approach helpful and not pushy. We're delighted to have assisted you in saving on your homeowner and auto policies while ensuring you feel confident in your coverage. We appreciate your recommendation and look forward to assisting you in the future! James Clark - State Farm Insurance Agent, Columbia, MD"
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Chris Gonzalez

June 16, 2024

5  out of  5
rating by Chris Gonzalez
"This review is WAY overdue for which I apologize but it needs to be publicized because of the above & beyond customer service that I received by the State Farm office of Mr. James Clark. Last year, I was on a trip to Key West, FL and had someone hit me while I was legally parked waiting for the famous Key West sunset. The well known nationwide insurance company of the at-fault person was very bad in handling my claim and the repairs to my vehicle. Because of my great relationship with State Farm, I called Ms. Mary Goldberg at my agent's office and told her of my predicament. From that moment on, I had daily contact with Mary which involved at least a half dozen calls for the next few days where Mary constantly told me "I would advise you to do the following" over and over and over. Mary also expeditiously sent me whatever policy documents could help ease my difficulties. But what I'm most grateful for is that although this claim was not something that State Farm had to do anything about as it wasn't my fault, Mary never hesitated to provide me assistance, call me back immediately when I left messages and, as I mentioned before, she willingly volunteered to provide me advice as to what I should do, even if that bad insurance company told me that I couldn't do it. For example, the claims department would tell me one thing and Mary would tell me to call the claims adjuster DIRECTLY and let the adjuster know that this was unacceptable and that what I was told by the claims department doesn't make sense and is basically punishing me when the accident wasn't my fault. (I'm happy to give the outrageous details to anyone interested). But for the sake of the length of this review, I just want it known that EVERY SINGLE piece of advice that Mary told me, I followed that advice and EVERY SINGLE TIME I WON the dispute with that horrible insurance company! This shows me that at State Farm, I'm not just a client but employees like Mary Goldberg treat me like family! I hope that State Farm truly knows what an INCREDIBLE employee they have in Ms. Mary Goldberg. If they don't, then they need to read this review. Thank you Mary for ALL your help. I would have most likely cursed out that horrible insurance company if it wasn't for you which I'm sure would NOT have helped my cause! Instead I just followed your lead and everything was resolved as well as could be expected! You are a true blessing! My sincere apologies again for the delay in posting it! :("
We responded:
"Thank you for taking the time to leave such a thoughtful review, Chris! Mary is a tremendous blessing to our business. I’m glad to hear she was able to provide you with outstanding service. It’s customers like you who make our job worth while. God bless you! "
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Kinfe Gabriel

April 16, 2024

5  out of  5
rating by Kinfe Gabriel
"I had the opportunity to work with Mary K Goldberg to get Auto and home insurance in State Farm. She is professional , eager to help and takes time to answer all my questions. She is outstanding . I highly recommend her ."
We responded:
"Kinfe, it sounds like Mary provided you with exceptional service! I'm glad to hear that she was professional, eager to help, and took the time to address all your questions. Thank you for recommending her so highly. If you ever need assistance with your insurance in the future, don't hesitate to reach out to Mary or our State Farm team."
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Celessa F

March 26, 2024

5  out of  5
rating by Celessa F
"I have been a client of this State Farm agency for many, many years and I must say that Mary G. has always been an excellent resource for any issues or questions I've encountered. Mary responds to inquiries quickly, she is very knowledgable, personable and compassionate. I would give Mary "10 stars" for customer service. I truly feel that I'm in good hands with Mary and will continue to be a loyal customer."
We responded:
"Thank you for your glowing review, Celessa! We are thrilled to hear about your positive experiences with Mary and our team. Providing exceptional customer service and being a reliable resource for your insurance needs is our top priority. We truly appreciate your loyalty and look forward to continuing to serve you. - James Clark - State Farm Insurance Agent, Columbia, MD"
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Joshua Strickland

February 19, 2024

5  out of  5
rating by Joshua Strickland
"Mary was extremely helpful. Thanks!"
We responded:
"Joshua, thank you for the five-stars and shout out for Mary. We appreciate you!"
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Susan Horowitz

October 30, 2023

5  out of  5
rating by Susan Horowitz
"Mary Goldberg has been very helpful with my insurance questions over many years. In addition, she has been very personable and friendly as well as responsive when I have contacted her. Highly recommend."
We responded:
"Thanks for the kind words, Susan! We’re happy to hear Mary was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Jay Germain

October 20, 2023

5  out of  5
rating by Jay Germain
"James and Ms. Marie are very helpful, professional and knowledgeable. I’m grateful they are my agent."
We responded:
"Jay, thank you! We appreciate your trust in us to take care of your insurance policies."
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Rick Patrick

October 9, 2023

5  out of  5
rating by Rick Patrick
"Mary and James are very responsive, provide great advice, and provide the insurance products we need for our busy lifestyle. Highly recommended!"
We responded:
"Rick, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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William Ganis

October 5, 2023

5  out of  5
rating by William Ganis
"I had a number of questions and concerns about my condominium policy. Mary was able to answer all my questions and quell my concerns. She is so full of insurance knowledge and is able to explain it all in a very understandable way. Thanks again, Mary."
We responded:
"Thank you, William, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Mary, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Lori Galen Fuchs

September 22, 2023

5  out of  5
rating by Lori Galen Fuchs
"We've been with this practice (and predecessor) for many years - outstanding service! We had a hairy situation today with (an almost) new car purchase (and a question about an invoice) and Mary handled it like a pro - immediate response, accurate information and most importantly - the warmth and service she gives you!"
We responded:
"Thank you for the five-star rating, Lori! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance!"
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Sling Shot3is

September 19, 2023

5  out of  5
rating by Sling Shot3is
"Mary is a blessing for James' business! Besides being very competent, knowledgeable and always helpful, she absolutely has the best interpersonal skills in the business! I wish she offered a class so I could take lessons. Separately, I am a strong privacy advocate and prefer not to share anything on Google or Facebook. Now my insurance provider will be able to track my every move online besides the inevitable giants. I strongly dislike being forced to provide yet more personal information online!"
We responded:
"Thank you for taking the time to leave us a review! We greatly appreciate your kind words about Mary. We're proud to have her as part of our team! We hope to continue serving your insurance needs for many years."
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Josephine Smalling

September 18, 2023

5  out of  5
rating by Josephine Smalling
"I would like to give special thanks to Mary Goldberg for providing excellent customer service and ALWAYS going above and beyond to help us with our insurance needs. Mary is incredibly professional and over the years she has become a good friend. Thanks again Mary for all you do!"
We responded:
"Thank you for the five-star rating, Josephine! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance!"
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S Sharma

September 13, 2023

5  out of  5
rating by S Sharma
"Mary goes above and beyond to help her clients with their insurance needs. Extremely kind and helpful."
We responded:
"Thank you for the five-stars! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Shaun

August 31, 2023

5  out of  5
rating by Shaun
"James Clark State Farm is superb! There is no better tandem than James and Mary. Together, they provide A+ service and wise counsel for all of your insurance needs. They are the super heroes of this industry."
We responded:
"We love seeing reviews like this, Shaun! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Ais Bas

July 31, 2023

5  out of  5
rating by Ais Bas
"Excellent customer service! Half the battle is getting quick and thorough communication with any company, and you get that with this team. They really go above and beyond, not only to help you troubleshoot but to make the entire process pleasurable."
We responded:
"Thank you, Ais, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your insurance needs! Our office is here for you whenever you need us and is grateful you have chosen us to help secure what matters most."
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Chuck

June 15, 2023

5  out of  5
rating by Chuck
"Mary is always very helpful and knowledgeable with my insurance needs."
We responded:
"Thank you for the five-stars, Chuck! Mary is a fantastic asset to our team, and we’re happy to hear she was able to help you with your insurance needs."
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Wendy Goldman Scherer

June 2, 2023

5  out of  5
rating by Wendy Goldman Scherer
"HIGHLY RECOMMEND. We have been using James Clark for our auto and homeowners insurance for as long as I can remember and the service is outstanding. PLUS Mary G is a rockstar! She makes my life so so easy! We also get very competitive rates. I have recommended them to everyone who will listen and even recently moved all my mom's insurance to the office. I could not be happier with the service and the offerings."
We responded:
"Thank you sincerely for recommending our services, Wendy! We truly value your longstanding trust in James Clark State Farm as your Auto and Homeowners Insurance provider. It brings us great joy to know that our service has consistently exceeded your expectations. Mary G is an exceptional member of our team, consistently striving to ensure a seamless and effortless experience. Your enthusiastic recommendations have not gone unnoticed, and we were thrilled to assist with transferring your mom's insurance to our office. Thank you for choosing us to help protect what matters most."
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Clayton Myers

May 27, 2023

5  out of  5
rating by Clayton Myers
"James and his office provide excellent customer service. I would recommend to anyone seeking to purchase insurance from State Farm."
We responded:
"Clayton, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Victor Robertson

May 18, 2023

5  out of  5
rating by Victor Robertson
"I have been with State Farm for more than 50 years. They have always treated me like family. They have always provided me with the best policy to fit my financial and coverage needs. Mary (from State Farm) has been great. She is very personable and caring. She has taken care of my family for more than a decade. Always making sure we receive the benefits of our tenure and standing. We consider her family. As the commercial says, "Like a good neighbor, State Farm is there ""
We responded:
"Victor, thank you for taking the time to leave us a review! Our office's top priority is to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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Lorraine Woods

May 16, 2023

5  out of  5
rating by Lorraine Woods
"I've worked with Mary at this office for over ten years. She's absolutely reliable and always helpful. Can't recommend Mary and James enough."
We responded:
"Lorraine, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Mary cares a lot about our customers."
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mohamedali bouazizi

May 8, 2023

5  out of  5
rating by mohamedali bouazizi
"Mary the great Mary . She is Helpful , responsive, professional, knowledgeable, and personable. I got all my questions answered Thank you Mary ,thank you State Farm"
We responded:
"Mohamedali, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Berdini Paul

March 31, 2023

5  out of  5
rating by Berdini Paul
"Overall, I highly recommend Mr. Clark’s office to anyone who wants reliable and affordable coverage for their vehicle. Ms. Mary was very knowledgeable and helpful, and provided me with clear information and guidance."
We responded:
"Thank you for the five-star rating, Berdini! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance!"
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Patricia Lewis

March 24, 2023

5  out of  5
rating by Patricia Lewis
"My husband and I have been clients of this agency since the early 1980’s. Over the years we have moved farther and farther away from their main office but refuse to change agents because of the amazing service we receive, especially from Mary Goldberg. She is the epitome of outstanding customer service. Mary is always kind, knowledgeable and super responsive. I can’t say enough great things about her!"
We responded:
"Thank you, Patricia, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Mary, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Zainab Ahmad

March 9, 2023

5  out of  5
rating by Zainab Ahmad
"It was an amazing experience dealing with James and his associates. Marrie was really helpful and knowledgeable. I will recommend them 100%"
We responded:
"Zainab, thank you for taking the time out of your day to leave us a review! We love hearing about how Mary provided a wonderful insurance experience for you. Our office loves being your good neighbor!"